Overview: Family satisfaction with health care is closely related to the child health professional’s ability to listen to and communicate with the child and family. Skills in communication, particularly active listening, increase the child health professional’s ability to recognize and address the health needs and concerns of children and their families. The purpose of this module is to provide an overview of effective family-centered communication addressing health issues during the clinical encounter utilizing specific Bright Futures strategies. The examples used focus on oral health; however, the strategies presented can be adapted to other child health issues.
Objectives: After completing this module, you will be able to:
- Discuss the rationale for effective family-centered communication in the clinical setting
- Describe the components of family-centered communication and how to foster it
- Discuss cultural and community attributes in conveying oral health information
- Demonstrate the use of Bright Futures oral health communication strategies, including active listening, eliciting the needs and concerns of children and families, providing individual guidance, and utilizing family-centered skills
Length: This module will take approximately 30 minutes to complete.
Learning Activities: To complete this online module, you must read text on the screen and link to resources provided for your review. The module includes video and/or audio clips to enhance learning, as well as Self-assessments and/or Progress Checks that will help you identify areas of understanding. An online "Journal" is available for you to (1) record your personal responses to reflective questions designed to enhance your comprehension of the content and (2) provide a place where you can take notes. In addition, there is a centralized online "Briefcase" for you to save items that you would like to access later. At the end of the module you will be directed to an evaluation.
Accreditation: Dartmouth-Hitchcock Medical Center is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The Dartmouth-Hitchcock Medical Center designates this educational activity for a maximum of 0.5 AMA PRA Category 1 Credits(TM). Physicians should only claim credit commensurate with the extent of their participation in the activity.
Dartmouth-Hitchcock Medical Center's Nursing Continuing Education Council is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.
This educational activity carries 0.5 contact hours.
Registration: The content on Pediatrics in Practice is accessible at no charge to registered users only, with a small charge if you wish to receive credit. Free registration provides you with unlimited access to all resources and interactive instruction found on this website. Registration also ensures you can interrupt an activity and resume it at a later time. In addition, your registration helps us to understand usage patterns so we can continually improve the Pediatrics in Practice experience. |
