Goals
The
overall goal of this module is to enhance
communication among child health professionals,
children, and families during health visits
by helping health professionals develop
the skills, knowledge, and attitudes they
need to communicate effectively.
This module will enable learners to:
- Listen actively.
- Elicit the needs and concerns of children
and families.
- Acquire skills and practice in providing
individual guidance.
- Explore methods of assessing communication
skills.
Instructional Design
This
module consists of three 30-minute sessions.
Each of the sessions can be used alone or
combined into one extended session.
Foundation Session
Session
1: Learning to Listen Actively
Provides learners with the opportunity
to improve their communication skills
by learning to listen actively.
Enrichment Sessions
Session 2: Eliciting the Concerns of Children and
Families
Illustrates effective methods
for eliciting the concerns and needs of
children and their families and also provides
learners with the opportunity to improve
their communication skills.
Session 3: Individual
and Group Assessment
Teaching Strategies
The
teaching strategies used in this module
include:
These
strategies have been selected to help learners
develop the skills required to communicate
effectively with children, parents, and
their families. Click on the strategy to quickly
link to this resource.
Evaluation
Learners
will complete a Session Evaluation
Form following each session and a Module Evaluation Form following
the completion of the last session.
Facilitators are encouraged to complete a Facilitator Self-Assessment Form prior to and following each teaching experience
(i.e., a single session or an entire module)
in order to assess their performance over
time.
Guiding Questions
Learners
who have completed the entire Communication
module should be able to answer the following
questions:
- What
can I do to promote an atmosphere of trust
so that children and families will share
their true concerns?
- How can I incorporate the context of the
family (community, school, cultural background)
while providing comprehensive health care?
- How do I demonstrate that I am actively
listening to my patients?
- How can I facilitate discussion during
health visits with children and families?
- How do I determine the needs and concerns
of children and families?
- What can I do to ensure that families
leave the health visit with a feeling
of confidence and a belief that their
child's health care needs have been met?
Online Learning: Course Registration
The
content of this chapter and other Pediatrics
in Practice curriculum materials are
accessible at no charge to registered users
only. Free registration provides you with
unlimited access to all resources and interactive
instruction found on this website.
Registration also ensures you can interrupt
an activity and resume it at a later time.
In addition, your registration helps us to
understand usage patterns so we can continually
improve the Pediatrics in Practice experience.
All personal information remains confidential
and will not be shared with any outside group.
Click here to register
or log in.
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